Vice Store | Privacy Policy

Effective Date: August 19th, 2026

1. Introduction

Vice Store ("Vice Store," "we," "us," or "our") respects your privacy and is committed to protecting the information we collect when you use our website, purchase our products, or interact with our services.

This Privacy Policy explains what information may be collected, how it is used, and how it is handled.

2. Information We Collect

When you use our website or place an order, we may collect:

• Email address
• IP address
• Country
• Browser information
• Operating system
• User agent
• ASN (Autonomous System Number)
• Order history
• Number of orders placed
• Total amount spent

We may also collect information that you voluntarily provide when contacting us or requesting support.

3. Payment Information

Vice Store accepts BTC, LTC, ETH, SOL, USDT (ERC-20/Solana), and USDC (ERC-20/Solana) through our online checkout.

Fiat payments, PayPal, and other supported cryptocurrencies may also be available through manual orders arranged via our official Discord or Telegram support channels.

Available payment methods may vary depending on current payment-provider availability.

Payment information may be used to verify transactions, process orders, prevent fraud, and maintain transaction records.

For payments processed through third-party payment providers, the relevant provider may independently collect and process information according to its own privacy policy.

Payment information may be used to verify transactions, process orders, prevent fraud, and maintain transaction records.

4. Discord & Telegram

For manual orders or support conducted through Discord or Telegram, we may retain information necessary to process the order, provide support, verify payments, or resolve disputes.

Our Discord server may also use bots that collect and process information related to server activity, support tickets, moderation, and other server functions.

Information collected by our Discord server is separate from information automatically collected through our website unless otherwise required to process an order or provide support.

5. Website & Technical Information

Our website or its underlying service providers may process technical information such as IP address, browser, operating system, user agent, country, and ASN.

Vice Store does not intentionally use separate analytics or advertising tracking systems on the website.

Our website is operated through SellAuth and may use infrastructure or security services such as Cloudflare. Such third-party services may process technical information as necessary to provide security, performance, and infrastructure services.

6. How We Use Information

We may use collected information to:

• Process and deliver orders.
• Verify payments.
• Provide customer support.
• Maintain order records.
• Prevent fraud and abuse.
• Investigate disputes and chargebacks.
• Verify refund or replacement claims.
• Maintain and secure our website and services.
• Improve the reliability and security of our services.
• Comply with applicable legal obligations.

7. Data Sharing

Vice Store does not sell or rent customer information.

Information may be shared with third-party service providers when reasonably necessary to provide our services, process payments, maintain infrastructure, prevent fraud, or comply with legal requirements.

We may also disclose information where required by law or where necessary to protect Vice Store, our customers, or others from fraud, abuse, or unauthorized activity.

8. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Information may be retained for order records, customer support, fraud prevention, dispute resolution, security, accounting, or legal requirements.

Retention periods may vary depending on the type of information and the reason it was collected.

9. Data Security

We take reasonable measures to protect collected information against unauthorized access, misuse, alteration, or disclosure.

However, no online service or method of electronic storage can guarantee complete security.

10. Your Privacy Rights

Where applicable under relevant law, you may request:

• Access to personal information we hold about you.
• Correction of inaccurate information.
• Deletion of personal information where legally permitted.
• Information about how your information is collected and used.

Some information may need to be retained where required for legal, security, fraud-prevention, accounting, or dispute-resolution purposes.

11. Third-Party Services

Vice Store relies on third-party services such as SellAuth, payment providers, Discord, Telegram, and infrastructure/security providers.

These services may independently process information according to their own terms and privacy policies.

Vice Store is not responsible for the privacy practices of third-party services.

12. Policy Changes

Vice Store reserves the right to update this Privacy Policy from time to time.

Changes become effective when the updated policy is published. The effective date at the beginning of this document may be updated when appropriate.

13. Contact

If you have questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact Vice Store through our official support channels.

By using Vice Store's website or services, you acknowledge that you have read and understood this Privacy Policy.